Help centre

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How long does delivery take?

Orders are delivered within 3–5 working days after confirmation.

Do you deliver all across Pakistan?

Yes! We deliver everywhere in Pakistan. Delivery is Rs.200 within Punjab and Rs.300 for the rest of Pakistan.

What payment methods do you accept?

Cash on Delivery (COD) — pay in cash when your order arrives. We'll confirm your order on WhatsApp before dispatch.

Can I return or exchange my order?

Exchanges are only accepted if you receive a wrong or damaged item. Otherwise we don't offer returns, refunds or exchanges — so please check the size guide carefully before ordering.

What if I receive a wrong or damaged item?

Contact us within 24 hours with an unboxing video and your order number. We'll verify it and arrange a replacement.

Can I exchange if the size doesn't fit?

Size-related exchanges aren't accepted, as all sales are final. Every product has its own size guide — and we're always happy to help you choose on WhatsApp.

Can I cancel my order?

Yes, within 24 hours of placing it. Message us on WhatsApp (0331-6661347) or email thegirlstribe@gmail.com.

Can I see real pictures before ordering?

Of course ♡ Tap “Request real pictures” on any product and we'll send you real, unedited photos on WhatsApp.